Working Time

We understand the importance of efficiency and productivity in the kitchen. That's why we have carefully crafted our working time to ensure that we can provide you with the best possible service and support.

Our dedicated team of experts is available to assist you during our working hours, which are as follows:

Monday to Friday: 9:00 AM - 5:00 PM

Saturday and Sunday: Reply within 36 hours

During these hours, you can reach out to us with any questions, concerns, or inquiries you may have. Our knowledgeable staff is ready to provide you with the information and assistance you need to make informed decisions about our high-quality kitchen products.

Outside of our working hours, we encourage you to explore our website, where you can find detailed product descriptions, specifications, and customer reviews. Our user-friendly interface allows you to browse our extensive range of kitchen tools and accessories at your convenience.

Additionally, we have a comprehensive FAQ section that addresses common queries and provides helpful tips and tricks. This resource is available 24/7, ensuring that you can find answers to your questions even when our team is not available.

At ROCKSHEAT, we value your time and strive to provide prompt and efficient service. We aim to respond to all inquiries within 24 hours during our working days. If you contact us outside of our working hours, we will get back to you as soon as possible on the next business day.

Thank you for choosing ROCKSHEAT. We look forward to serving you and enhancing your cooking experience with our exceptional kitchen products.